Terms of Service

Terms of Service
Effective Date: 01/01/2025

Welcome to NC Chocolatier! These Terms of Service ("Terms") govern your use of our website located at https://ncchocolatier.com (the “Site”) and the services, products, and content we provide (collectively, the “Services”). By using our Site or placing an order, you agree to be bound by these Terms.

1. Use of Our Site

You may use our Site for lawful purposes only. You agree not to misuse the Site or attempt to access it in unauthorized ways. We reserve the right to terminate access to the Site or Services for violations.

2. Orders and Payment

All purchases made through our Site are subject to product availability and acceptance. We reserve the right to limit quantities or cancel orders. Prices are listed in U.S. dollars and are subject to change without notice. Payment must be received before shipping.

3. Shipping & Delivery

We offer shipping across the U.S. Please refer to our Shipping Policy for detailed information on delivery timelines and restrictions. We are not responsible for delays due to weather, carrier issues, or incorrect shipping information provided by you.

4. Returns & Refunds

Due to the perishable nature of our products, all sales are final. If your order arrives damaged or incorrect, please contact us within 48 hours at [insert email] with a photo of the issue. We will do our best to make it right.

5. Intellectual Property

All content on our Site—logos, photos, product names, text, etc.—is the property of NC Chocolatier and may not be copied, used, or distributed without our permission.

6. Limitation of Liability

NC Chocolatier is not liable for any indirect, incidental, or consequential damages resulting from your use of our Site or products. We do not guarantee that the Site will be error-free or uninterrupted.

7. Privacy

Your use of our Site is also governed by our Privacy Policy, which explains how we collect, use, and protect your information.

8. Changes to These Terms

We reserve the right to update these Terms at any time. Any changes will be effective immediately upon posting. Your continued use of the Site after changes are posted constitutes your acceptance of the revised Terms.

9. Contact Us

If you have questions about these Terms, please contact us at:
Email: [insert email]
Phone: [insert phone number]